How All Safe Global saves 60 hours on order tracking every month

All Safe Global has been in business for over 45 years as a servicer and wholesale stocking distributor of compressed gas cylinders, valves, accessories, and beverage kegs. With a growing customer base ranging across industries including medical, industrial, beverage, and more, All Safe Global was eager to provide the best customer experience possible but was hard pressed to find time for bigger strategic projects like sourcing new vendors.They turned to Factor to help them streamline vendor communication and provide high-value vendor scorecards, saving them time and equipping them with actionable supplier performance data.

The problem

All Safe Global found themselves spending too much time tracking down the status of their purchase orders just to provide customers with more accurate ETAs. Karl Stark, AllSafe Global’s purchasing manager, was receiving order update requests from the All SafeGlobal sales team on behalf of their customers, and regularly had to balance taking the time to email and call a vendor to get a status update and other mission critical priorities like forecasting demand or renegotiating pricing with vendors.

“It was hard to communicate accurate, real-time information about open orders to my sales team and, by extension, our customer.”

                    Karl Stark, Purchasing Manager, All Safe Global

Before trying Factor, the team at All Safe Global were considering hiring a new inbound logistics associate just to keep the status of their open orders up to date and provide customers with better visibility.


All Safe Global chose Factor because it automates PO follow-up and automatically creates valuable vendor scorecards, providing All Safe Global with much more actionable visibility into their supply chain. In addition, Factor integrates with All Safe Global’s ERP, providing a flexible solution that works alongside their existing systems.


With Factor in place, All Safe Global’s purchasing team has been able to spend more time on high-value, mission critical initiatives.

“Factor easily saves me 15 hours per week by providing real-time order updates.Now I can focus more on bigger strategic initiatives like negotiating better pricing and delivery terms.”

                    Karl Stark, Purchasing Manager, All Safe Global

Automated inbound order tracking. Factor provides 5x more frequent updates forevery PO and saves the purchasing team 30% of their time on a weekly basis. With these time savings, Karl has been able to:

Data-rich vendor scorecards. Factor tracks, centralizes, and surfaces high-value data and key metrics like on-time delivery rates.

With Factor, All Safe Global has been able to focus more time on driving high-impact initiatives like expanding their product portfolio and increasing supply chain resilience because they have better supplier performance data and spend much less time manually tracking down orders. With more visibility into their supply chain,All Safe Global can strengthen their business while giving their customers a better buying experience.

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